Shipping Information

What is the cost of shipping?

Free shipping is offered on most products unless stated otherwise.

How long will my parcel take to arrive?

All orders are processed upon receipt, please allow 2 business days for processing.

Shipping takes between 3-5 days, depending on periods of high demand. Processing and shipping time estimates do not account for annual holidays or non - business days.

What if my parcel doesn't arrive?

On the rare occasion your parcel doesn't arrive after the shipping times above, don't worry! All you need to do is contact us at sales@paperdollz.co.uk and we'll get back to you within 24 hours to help track your order. We pride ourselves on customer service and will endeavor to fix any issues as soon as possible.